Shipping policy

We are committed to delivering your order safely and on time across India. Please read the following shipping information before placing your order.

1. Order Processing & Dispatch

  • Orders are generally processed and dispatched within 1 business days after successful order confirmation.

  • Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

  • Once your order has been dispatched, you will receive shipping/tracking information through the contact details provided during checkout.

2. Delivery Time

  • Standard delivery across India generally takes 5–7 business days after dispatch.

  • Delivery timelines may vary depending on the destination, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

  • Remote and certain non-serviceable locations may require additional delivery time.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed clearly at checkout before you complete your purchase.

  • Any applicable shipping offer will be mentioned on the website or at checkout.

4. Order Tracking

Once your order is shipped, tracking details may be shared with you via SMS, email, or WhatsApp, depending on the contact information provided at checkout.

You can use the tracking details to check the latest status of your shipment.

5. Delivery Attempts

Our courier partners may make multiple delivery attempts. Customers are requested to provide a correct and complete delivery address and remain available to receive the order.

If an order cannot be delivered due to an incorrect address, incomplete address, customer unavailability, or repeated unsuccessful delivery attempts, additional arrangements or charges may apply.

6. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier or logistics issues

  • Weather conditions

  • Public holidays

  • Natural events

  • Operational disruptions

  • Incorrect or incomplete address details

  • Other circumstances beyond our reasonable control

We appreciate your patience in such situations.

7. Damaged or Incorrect Package

If you receive a package that appears damaged, opened, tampered with, or contains an incorrect product, please contact us as soon as possible with your order details and clear photographs/videos of the package and product.

We will review the issue and assist you according to our return and refund terms.

8. Address Changes

Please ensure that your shipping address, phone number, and other delivery details are correct before placing your order.

If you need to change your address after placing an order, contact us as soon as possible. Address changes may not be possible once the order has been dispatched.

9. Contact Us

Trade Name: ARUNA FAB TEX
Legal Name: PARDAVA ARUNABEN HARESHBHAI
GST Number: 24GODPP0187Q1ZB

Address:
A/62, RADHASWAMI SOCIETY, Puna Bombay Market Road
Jay Shree Karani Mata Lokhand Pasti Bhangar
Punagam, Surat, Gujarat – 395006, India

Email: arunafabtex@gmail.com

Phone:+91 98794 95782